Wednesday, February 29, 2012

Measurement In PR - Some Lessons Learnt From #measurePR

Few weeks back I joined a Bi-weekly chat on twitter about measuring PR (#measurePR) and I take this opportunity to thank @Shonali to introduce it to me. I’d also like to thank the few guests who I could connect with through this chat including @alanchumley, @kdpaine and @prtini who brought to the table few very interesting insights on measurement.

#measurePR helped me understand how important it is to measure your campaigns time-to-time. It also taught me the different ways to measure online/offline campaigns, the tools which can help an individual/company measure their activity in much better and quicker way.

While I understood that a sustainable practice to measure PR was the key to success, it was interesting to learn that successful measurement is about measuring the outcomes and not just the outputs. It doesn’t ends there. It is very important to analyze, implement and keep improving in order to achieve goals.

Through this chat I gathered that measurement is not just about collecting stacks of clips and showing it to the client. While the “n” number of clips might sound exciting to share with the client, but if at the end of the day, it doesn’t add value to the client’s business, it is a sheer waste. Hence, I reiterate the fact that measurement is not about stacks of clips.

Digital PR is a next step in the PR eco-system. Having said that, while the number of likes on facebook or followers on twitter is also taken as a means to measurement, at the same time it is also important to engage the target audience through such a platform to achieve better results.

These were few things I learnt through this chat and if you are reading this post, I shall see you at the next #measurePR chat on March 6th , 2012; 10:30 PM IST!

Till then, stay tuned and share your thoughts below…